Refund Policy

Last updated: September 14, 2026

1General principle

In line with the Freemius « No Refunds » product policy (merchant of record), Clipini digital purchases are generally non-refundable once the service has been delivered or the subscription activated.

•Exceptional requests are reviewed case by case at support@clipini.com.
•A duplicate charge or Freemius billing error can be corrected via Freemius and our support.

2Credit packs

Credit packs are one-time purchases:

•No refund once credits have been added to or used on your account.
•Before any usage, you may contact us; we may grant a refund at our sole discretion.

3Storage subscriptions

Storage add-ons (+10 GB / +50 GB) are billed monthly:

•You may cancel anytime from your account; access continues until the end of the already paid period.
•No pro-rata refund for the current billing period.
•Renewals are non-refundable.

4European Union consumers

For digital content delivered immediately, Freemius checkout informs EU buyers about waiving the 14-day withdrawal right where permitted by law. This notice does not replace the information shown on Freemius checkout.

5Contact

For payment or refund requests:

support@clipini.com